Project Manager, Operations Management, Client Relationship Management

Responsibilities

• Accountable for all aspects of assigned Projects
• Provide superior customer service internally and externally
• Strategically source material
• Help coordinate with internal support team order entry and item coding
• Develop strategic partnerships with suppliers
• Lead project-related conference calls and interact with all third parties involved in project management
• Provide reporting to project management team
• Be in compliance with all established SOPs
• Analyze and recommend areas where efficiencies and advantages can be gained by DNOW and/or our client
• Facilitate expeditious movement of material and paperwork
• Support other Project Managers and Sales Assistants as workload permits
• Exceed customer expectations in service requirements while maintaining 100% on-time deliveries and 100% order accuracy.
• Maximize operating profits while gaining market share through superior customer service.
• Other tasks as assigned by supervisor

• Strong Pipe, valves, and fittings sourcing background
• 5+ years’ experience in project management and sales
• Oil & Gas knowledge preferred
• Computer skills (Microsoft Office - Excel and Word)
• Process, administrative, operations and SAP experience is a plus
• Positive and assertive attitude
• Detail-oriented, organized and analytical
• Understanding of and total commitment to DNOW processes
• Outgoing, service-oriented, self-motivated, and willing to receive direction
• Oral and written communication skills, both internal and external
• Relationship-building abilities with both customers and co-workers
• Goal-oriented with the ability to multi-task under pressure in fast-paced work environment
• Strong work ethic and integrity

Demonstrates expertise in project management and sourcing, with a strong focus on customer service and operational efficiency. Proven ability to build relationships and exceed service expectations in the Oil & Gas industry.