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B2B Customer Support & Escalations Specialist

Job in Arvada, Jefferson County, Colorado, 80004, USA
Listing for: Stryker Corporation
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Stryker Corporation in Colorado is seeking a Customer Success Specialist to own and resolve high‑complexity escalations, including billing, credits, and logistics. You will provide consultative support and product recommendations aligned to customer needs.

You will manage complex distributor and group channel relationships end‑to‑end and identify systemic issues, reporting process gaps and billing/logistics errors to drive improvements across the organization.

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