Night Auditor​/Night Attendant

Night Auditor is responsible for maximizing revenue and creating value through excellent customer service, effective reservation sales, guest account management, and assistance throughout the guest experience, including check‑in, check‑out, and problem resolution.

This position is an overnight shift, working either 10 pm–6 am or 11 pm–7 am.

• Health Coverage
  :
  Contribution up to 80% of individual health plans plus dental and vision insurance; FSA and HSA options available.
• 401(k) plan with discretionary yearly match.
• Insurance and Disability
  :
  Paid group term life insurance for select positions, 50% shared cost short‑term disability, optional additional paid life insurance.
• Paid Time Off
  :
  Robust PTO plan and 7 paid holidays; earned wage access program available.
• Support Programs
  :
  Employee Assistance Program, sober support network, and recovery‑friendly workplace policies.
• Perks
  :
  Exclusive hotel travel discounts and other property‑based benefits.

• Work with and understand financial information and data, performing basic arithmetic functions.
• Willing to cross‑train in other accounting or hotel‑related areas.
• Perform guest services functions (e.g., check guests in/out, take reservations, handle up‑calls).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute daily reports such as Daily Operating Report, Discount Programs, Tax Reports, and month‑end reports.
• Audit, reconcile, consolidate, and transmit all credit cards in a timely manner.
• Prioritize job functions to meet deadlines.
• Perform daily, weekly, monthly, and annual data processing system functions.
• Keep management apprised of any unusual operational or financial events or deviations from policies.
• Respond to governmental inquiries as received.
• Job Duties and Responsibilities
  • Walk the property frequently, observe and appropriately handle all safety/security matters; complete Incident Reports.
  • Know hotel layout, including fire exits, storage, electrical rooms.
  • Make rounds—check windows, doors, and be aware of unauthorized individuals.
  • Contact Police / Fire Department when appropriate.
  • Check parking lot for unauthorized vehicles and request towing when necessary.
  • Answer telephone calls with excellent customer service, take messages, and assist in guest requests during busy periods or if Night Auditor is away from desk.
  • Maintain radio contact with Front Desk using professional language and tone.

• High level customer service, effective communication with guests and team members, ability to follow instructions.
• Quick learning, attention to detail, composure under pressure.
• Proficiency in keyboarding and computer technology (e‑mail, MS Word, Excel, and hotel‑related systems).
• Aptitude with numbers and data analysis.

• Knowledge/experience of accounting principles; prior customer service/hospitality experience preferred.
• High school diploma and/or equivalent work experience.

• Extended periods of walking, standing, and keying in data.
• Reasonable accommodations may be made to enable eligible employees to perform essential functions.

Equal Employment Opportunity

Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.