Relationship Banker III

Job Details

Location:

Boulder, CO 80302

Position Type:
Full Time

Salary Range: $28.00 - $36.00 per hour

Contact: careersk

Client Service & Sales

• Provide high‑quality client experience for new, existing, and prospective clients.
• Effectively communicate the value of Flatirons Bank to prospects and existing clients.
• Cross‑sell the Bank’s products and services and refer clients to appropriate staff.
• Manage a small book of business by actively connecting with clients to build lasting relationships and grow their engagement with the Bank.
• Reinforce superior customer service through personal example and appropriate follow‑through with customers and employees.
• Perform teller duties, cash checks, process withdrawals, and issue cashier’s checks while ensuring all documents are properly authorized and within limits.
• Answer client questions, investigate and correct errors, and resolve problems or other issues.

Community Engagement & Business Development

• Represent Flatirons Bank at local networking events, community meetings, and business development forums.
• Engage in client outreach outside the bank to raise brand awareness and build community trust.
• Partner with local business organizations and nonprofit groups to identify and support shared goals.
• Promote the Flatirons Bank brand as a trusted local banking resource.

Operations & Compliance

• Ensure loan and account documentation is accurate and compliant with federal and state regulations.
• Receive and process stop‑payment and hold notices.
• Identify and solve efficiency opportunities in processes through proactive collaboration with leadership.
• Process online banking transactions including ACH, external transfers, mobile remote deposit items, etc.
• Perform other treasury management and operational duties as required.
• Assist in preparation of operations audits related to treasury management services.
• Make decisions regarding opening new accounts, assigning account numbers, obtaining and filing required CIP documentation, and verifying credit or account history.
• Provide support to all assigned branch operations areas, including new accounts, tellers, operations, and safe deposit.
• Reconcile internal accounts on a rotating basis, researching and resolving outstanding items.
• Process ATM access card requests, DDA lines of credit (overdraft protection), credit card, and debit card applications.
• Adhere to Bank policies, government regulations, and legal requirements.

• Bachelor’s degree preferred.
• Minimum 3 years of experience in retail or commercial banking.
• Active NMLS registration required.
• Demonstrated proficiency in consumer and business lending.
• Deep knowledge of deposit products, treasury services, and financial regulations.
• Proven ability to manage and grow a client portfolio.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational, problem‑solving, and time‑management skills.
• Familiarity with banking platforms, loan origination systems, and Microsoft Office suite.
• Client‑focused with a proactive, solutions‑oriented approach.
• Self‑starter with strong follow‑through and accountability.
• Strong team collaborator capable of working independently when needed.
• Strategic thinker who can connect clients’ needs to bank solutions.
• Comfortable in public‑facing and networking environments.

• Hourly pay range: $28.00 – $36.00 per hour.
• Yearly bonus possible based on individual and organizational performance.
• Medical, dental, and vision insurance.
• Employer‑paid short‑term and long‑term disability insurance.
• Employer‑paid life insurance.
• Employer‑matching 401(k) with guaranteed safe harbor match.
• Discretionary year‑end profit‑sharing match.
• Health Savings Account (HSA) with company contribution.
• Health Reimbursement Arrangement (HRA).
• Paid time off (PTO).
• Sick time off.
• Volunteer time off.
• Paid parking.

Supervisor – Direct: AVP, Market Manager
Supervisor – Indirect: VP, Market President