Office Technician Fremont

Responsibilities

Serves patients by greeting them, answers incoming calls, schedules appointments, provides general information regarding department services, and maintains records and accounts. Directs citizens to the appropriate area or individual; may answer various inquiries and complaints personally or by alerting appropriate supervisors; provides information on departmental services, resources and functions. Provides general information to staff, clients and the public as it relates to public health programs.

Inputs and maintains client records into a specialized electronic health record system ensuring accuracy. Files medical records and other documents. Maintains confidentiality of medical, personal, and financial information. Must comply with HIPAA rules and requirements to protect the privacy and security of health information. Conducts reminder calls to clients based on their upcoming appointments as it relates to the programs they are enrolled in;

such as immunizations.

• High school education or general education degree (GED); and one (1) to two (2) years of related experience; or equivalent combination of education and experience.
• Medical office and customer service experience preferred.

• Valid Colorado driver’s license required.

Fremont County is an Equal Opportunity Employer. Employees working 30 or more hours per week receive an extensive benefits package that includes health, dental, and life insurance. Optional benefits include accident and critical illness plans, voluntary term life insurance, whole life insurance, Flexible Spending Account, short/long term disability plan, an Employee Assistance Program, and Legal Shield options. Vacation, sick leave, and paid holidays earned based on type of appointment.

Mandatory participation after 12 months of employment in the Colorado Retirement Association with a 5% contribution and equal match. Optional 457 plan.

The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee from time to time; the scope of the job may change as necessitated by business demands.