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Hybrid Help Desk Manager | Lead SLA & ITSM

Job in Arvada, Jefferson County, Colorado, 80004, USA
Listing for: Brown and Caldwell
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 128000 USD Yearly USD 128000.00 YEAR
Job Description & How to Apply Below
A leading national consulting firm is seeking a Help Desk Manager to oversee operations within a hybrid structure, specifically located in Nashville or Denver. This role is essential for fostering efficient Help Desk functions aimed at enhancing user experience and brand loyalty. Responsibilities include leading a team, ensuring compliance with Service Level Agreements, and developing training programs. Ideal candidates have over 8 years of experience in IT-related roles and strong leadership and technical skills.

Competitive salary range is based on location and can reach up to $128,000.
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