Enterprise Solutions Engineer​/Senior Enterprise Solutions Engineer

This position is specifically to support Public Safety applications. The Enterprise Solutions Engineer/Sr Enterprise Solutions Engineer position is a technical professional position in the Information Technology Department supporting mission critical enterprise applications. This position does not involve software development responsibilities. Core responsibilities for this position include technical application support, troubleshooting, enhancements, and upgrades. Work involves developing and maintaining reports using third‑party and ad‑hoc tools, creating advanced SQL queries, technical project management, technical writing, and developing data integrations between applications.

Responsibilities include direct collaboration with customers and vendor technical support. Additionally, the incumbent will drive technical solutions by developing integrations and providing advanced support for the City’s Microsoft 365 ecosystem, specifically SharePoint, One Drive, and the Power Platform. Work is performed independently and under the direction of the Enterprise Solutions Supervisor.

Senior Enterprise Solutions Engineer requires a minimum of four (4) years of directly related work experience.

The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward employees who are conversationally fluent in languages other than English.

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization’s mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

• Establish effective interpersonal relationships through honest, open communication and follow‑through on commitments
• Recognize personal strengths and weaknesses, and target areas for personal self‑development
• Demonstrate initiative in performing job tasks
• Exhibit problem‑solving skills leading to sound judgment and quality decisions
• Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work, and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

• Demonstrate an understanding of software support for Government Enterprise and Public Safety applications
• Knowledge supporting systems that are cloud‑based and Software as a Service (SaaS) with a focus on security, availability, and consistency
• Perform advanced development work in Microsoft SQL and SQL Server Reporting Services (SSRS)
• Demonstrate experience with technical Project Management for software applications including new application implementations, upgrades, and enhancements
• Knowledge of SharePoint…