Project Coordinator

Key Account Project Coordinator

Location: Arvada, CO (On-site)

Company: Mark VII Equipment Inc. – North America’s leading car wash system manufacturer

Salary: $58,500 - $75,000 annually

This role is essential for managing the entire sales order lifecycle, from accurate data entry in SAP and processing timely invoices, to ensuring compliance with internal approval workflows. A key focus is tracking order status and machine/parts readiness, requiring close coordination with production, installation, and finance teams to successfully align timelines and delivery schedules.

• Enter and maintain sales orders in SAP, including data creation, order changes, and management of critical dates (production, shipping, arrival, and billing).
• Track order status and machine/parts readiness, providing updates on projects and timelines.
• Manage and track open orders, insurance and warranty processing, and invoicing.
• Interact with customers via telephone or email to provide support and information on products and services.
• Serve as the primary operational contact for key accounts, ensuring proactive communication, alignment of expectations, and consistent updates across parts sales and RMA order types.
• Collaborate with key account managers, engineering, sales, production, logistics, installation, and finance teams to align project scope, timelines, and customer requirements.
• Track and manage production schedules, delivery timelines, site readiness, installation coordination, and parts fulfillment. Partner with Key Account Managers to ensure readiness across all phases and proactively resolve risks or delays.
• Ensure accurate and complete documentation throughout the order lifecycle, including order intake documents, site surveys, delivery/acceptance records, and invoicing. Manage order confirmations and invoices, and ensure compliance with internal approval processes.
• Monitor payment milestones and support escalation of outstanding payments.
• Identify, standardize, and implement improvements in processes and procedures to enhance efficiency and consistency across project and order management.
• Provide supplemental support to day‑to‑day parts order customer service activities when key account responsibilities are fully managed.
• Approach objectives with an entrepreneurial spirit, striving for continuous improvement while accepting and providing constructive feedback.

• Bachelor’s degree or equivalent work experience.
• Proven experience in sales support, order management, data entry, and/or logistics.
• Familiarity with order processing workflows and customer service operations.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.
• Experience with SAP and Salesforce is preferred but not required.

• Excellent verbal and written communication skills for effective interaction with clients, sales teams, and internal departments.
• Strong organizational skills and attention to detail for managing multiple orders and maintaining accurate records.
• Problem‑solving ability to assess situations, identify issues, and implement timely solutions to resolve order‑related challenges.
• Multi‑tasking capability to handle multiple tasks simultaneously in a fast‑paced environment while meeting deadlines.
• Client‑focused mindset with a commitment to delivering high‑quality service and ensuring customer satisfaction.
• Collaborative attitude and ability to work effectively within cross‑functional teams.

• Comprehensive benefits: medical, dental, vision, life, and disability insurance.
• 401(k) with company match.
• Paid time off, paid sick days, holidays, and flexible scheduling.
• A culture that values innovation, collaboration, and professional growth.

• Perform work in a sedentary position for extended periods, with frequent use of a computer, keyboard, and mouse.
• Maintain close visual acuity to analyze data, create designs, and view a computer terminal.
• Clear and effective verbal communication skills are essential for collaborating with team members and external stakeholders.
• Occasional lift and move up to 10 lbs. of equipment or documents.