Assistant Branch Manager

Climb Credit Union is looking for a motivated and people‑focused Assistant Branch Manager to support branch operations, coach frontline staff, and ensure members receive exceptional service everyday.

As a member‑owned, not‑for‑profit credit union, we put people first—our members, employees, and communities. Founded in 1951 with a strong history of stability and growth, named a Denver Post Top Workplace in 2024, 2025, and 2026, and led by leaders who value collaboration, transparency, and development.

• 401(k) employer match: 100% match on first 3% and 50% on next 2.5%
• Medical, dental, vision insurance
• Paid time off: 2 additional personal days (floating)
• Volunteer time off: 16 hours
• 11 paid holidays
• Employee assistance plan: 8 free wellness sessions
• Tuition reimbursement
• Employee loan rate reduction
• Discounts on Climb Credit Union loans and services
• Financial investment/counseling
• Employee events throughout the year

• Support the Branch Manager in daily branch operations, staffing, and service delivery.
• Lead by example through hands‑on member service and problem resolution.
• Coach, train, and mentor Member Service Representatives to strengthen performance, confidence, and engagement.
• Act as a technical and regulatory resource for complex member transactions and products.
• Participate in branch meetings and collaborate with senior leadership on initiatives and projects.
• Identify and facilitate relationship‑based cross‑sell opportunities that align with member needs.
• Ensure compliance with policies, procedures, and reporting requirements.
• Act as Branch Manager in their absence and assist with supervisory responsibilities.

• 3–5 years of financial services or related member‑focused experience.
• Prior experience coaching, mentoring, or supervising staff strongly preferred.
• Associate degree, relevant certification, or equivalent work experience.
• Strong communication, leadership, and problem‑solving skills.
• Ability to balance operational responsibilities with people leadership.

This is a full‑time, exempt position with a starting annual salary of $63,000, with the opportunity for higher compensation based on experience, education, and qualifications.

We value diverse experiences and encourage candidates who meet most, but not all qualifications to apply.