Retail Supervisor - Arvada,

Pay Range: $18.50 to $20.50 per hour

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals.

We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.

As the Retail Supervisor at RWB Thrift, you will play a key role in supporting the Retail Manager and overseeing the day‑to‑day operations of the sales floor. You will work closely with the retail team to ensure excellent customer service, maintain store standards, and achieve sales targets. This role is ideal for someone looking to advance their career in retail, with guidance and support provided by the Retail Manager.

Como supervisor de venta minorista de RWB Thrift, desempeñará un papel clave en la asistencia al gerente de venta minorista y la supervisión de las operaciones diarias del piso de ventas. Trabajará en estrecha colaboración con el equipo de venta minorista para garantizar un excelente servicio al cliente, mantener los estándares de la tienda y alcanzar los objetivos de ventas.

• Operational Oversight:
  Manage day‑to‑day operations of the sales floor, ensuring adherence to store standards, efficient product processing, and optimal customer service delivery.
• Team Development:
  Supervise and mentor retail team members, providing ongoing coaching to enhance performance and foster a positive work environment.
• Customer Service Excellence:
  Ensure exceptional customer service, handling inquiries and resolving issues promptly and effectively.
• Inventory Management:
  Oversee inventory levels on the sales floor, ensuring products are well stocked, merchandised, and priced accurately.
• Cashier Operations:
  Supervise cashier operations, including transaction processing and adherence to cash handling procedures.
• Learning and Growth:
  Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics.
• Collaborative Leadership:
  Work closely with the Retail Manager to implement sales strategies, optimize productivity, and contribute to the overall success of thrift store operations.

• Basic English communication is required to interact with customers, donors, colleagues, and supervisors.
• Proficiency in both English and Spanish is preferred.

• High school diploma or GED preferred.
• Previous experience in retail, thrift store, warehouse, or customer‑facing role.
• Excellent verbal and written communication skills.
• Basic computer skills (MS Office, Teams, Outlook).
• Ability to work independently and see tasks through to completion within established parameters.

• Occasional lifting and carrying up to 25 lbs; frequently exert up to 25 lb of force.
• Ability to stand for extended periods.
• Manual dexterity for repetitive motions involving fingers.
• Good visual acuity at close distance and long distance.
• Requires wearing closed‑toe shoes for safety.

• Fast‑paced, busy environment with consistent noise and bright lighting.
• Regular interactions with customers, donors, and coworkers.
• High flexibility needed to switch tasks or departments as operational needs arise.