Floor Associate and Cashier

Notice to Applicant about this

Employer:

You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.

• Greet, welcome and work with customers to ensure that they have a positive experience in the store and that if they have a problem, it’s solved before they leave; this includes the use of Ace’s S.A.L.E.S process,
• Possess strong knowledge of store layout and most, if not all, of the store’s departments and services
• Help the store achieve Ace’s Pinnacle status and perform well within the outlined metrics provided by Ace and the store’s management team
• Use provided communication and own tools in an effort to help the team work in the most efficient way to best serve customers
• Act as the store’s representative when necessary and set a great example for our staff
• Help create a positive, professional, clean and safe environment
• Help answer associate radio pages and customer calls quickly, courteously and effectively
• Utilize available resources to effectively solve problems
• Pursue learning opportunities and trainings as recommended by the store’s management team(s) and by self identification
• Remain in touch with daily operational goals and plans as outlined by store management
• Have an awareness of store promotions and various advertisements, promote the Ace Rewards Program
• Assist with receiving, stocking and pricing of merchandise both on the interior and exterior of the store
• Remain honest and communicative with customers, associates and management
• Operate Point of Sale as necessary to be able to best serve customers
• Other related duties as assigned

• High school or GED, equivalent experience
• A commitment to service excellence and customer satisfaction
• Ability to work in teams and communicate frequently, well
• Ability and willingness to work flexible hours including evenings, weekends and holidays depending on the needs of the business
• Due to the potential of using power equipment and the store’s scheduled hours, applicants must be at least 16 years of age

• Bilingual

• Merchandise discount
• Training program
• Flexible work hours
• After 90 days of full time (30+ hours each week) employment, employer contribution to health and dental insurance are options; vision also available to associates by 100% self-paid premiums.

FLSA Status:
Non-Exempt