Account Manager
Listed on 2026-02-16
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Sales
Client Relationship Manager, Business Development
When property damage or deep cleaning needs arise, experience matters. Our client provides cleaning and restoration services for homes and businesses- from carpet and upholstery cleaning to water damage extraction and contents restoration. With fast response times and proven expertise, our client helps restore comfort, safety and peace of mind.
Location: Arvada, Colorado- onsite/field based role
Job DescriptionOur client is seeking an Account Manager to transform newly acquired multi-family properties into long-term strategic partners. This is a relationship-intensive, client-centric role where you'll own the complete customer experience from a property's first job through ongoing partnership and expansion. You'll be the orchestrator of flawless service delivery, the advocate for the client and the driver of revenue growth through deepening relationships and identifying expansion opportunities.
If you thrive on making clients wildly successful, love the satisfaction of turning first-time customers into raving fans, have the organizational discipline to manage multiple complex relationships simultaneously, and want to build lasting partnerships (not just close deals), this role offers genuine impact and career growth in a company that values relationship excellence.
Responsibilities- Own seamless transition of newly acquired properties from Sales Rep to Account Manager; conduct discovery calls, system setup assistance, and expectation-setting meetings within 24 hours of commitment
- Personally oversee execution of first restoration job; ensure Account Manager on-site during work, next-morning follow-up with client, 48-hour estimate delivery, and First Call quality scoring
- Grow managed accounts from initial $50K annual revenue commitment to expansion opportunities; identify additional units, broader service scope, and faster-response opportunities through strategic relationship deepening
- Maintain accurate CRM documentation of all account activity; track client segmentation, revenue metrics, and First Call quality scores; provide weekly/monthly reporting to management
- Multiple Bonuses and Commissions
- First year OTE $123,000
- Health insurance stipend reimbursement ($350/monthly)
- 401(k)
- 6 paid holidays
- PTO
- Gas card + potential vehicle option + maintenance reimbursement
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