Account Manager

Inside Account Manager

We have an opportunity for an Inside Account Manager to join our Sales team, reporting to the Director, Regional Sales – Mid‑Market. In this pivotal hybrid role, you will combine proactive inside sales execution with account management ownership to drive pipeline growth, customer engagement, renewals support, and expansion opportunities across assigned accounts.

The Inside Account Manager is a full‑cycle sales role within Infoblox's Growth Segment, responsible for managing and growing a portfolio of approximately 100–120 existing mid‑market customer accounts. This is an ideal next step for high‑performing CDRs, BDRs, or renewals reps ready to transition from transactional renewals into true account ownership — driving expansion, upsell, and retention across your book of business.

• Manage a portfolio of approximately 120 existing customer accounts, with full ownership of renewals, expansions, and upsell opportunities
• Conduct discovery‑driven conversations to identify customer pain points and convert them into expansion opportunities
• Drive adoption of key sales initiatives, including Daybreak, UDDI migration, Asset Insights, and Threat Defense/Axur expansion across the customer base
• Build and maintain strong customer relationships to maximize retention and protect renewals
• Use AI‑driven forecasting, customer engagement insights, and automation to improve pipeline visibility, maintain accurate CRM data, and scale personalized outreach across a large account portfolio
• Maintain accurate sales forecasts using Clari and ensure disciplined Salesforce hygiene across all opportunities
• Leverage AI‑powered account intelligence and sales tools to identify expansion opportunities, prioritize at‑risk accounts, and uncover customer pain points before they impact renewals
• Partner with Sales Engineers (SEs) to demonstrate technical value and develop business cases that support expansion opportunities
• Collaborate with Channel Account Managers to co‑sell and leverage channel partners throughout the sales cycle
• Consistently meet or exceed quarterly and annual quotas for expansion, new business, and renewal revenue

• 1–3 years of experience in a customer‑facing sales or sales‑adjacent role, including Customer Development Representative (CDR), Business Development Representative (BDR), renewals, customer success, or inside sales
• Proven ability to manage a book of business or portfolio of customer accounts while driving engagement and retention
• Strong communication and presentation skills, with the ability to conduct discovery conversations and engage IT and technical stakeholders
• Demonstrated curiosity and interest in networking, cybersecurity, and cloud infrastructure, with a commitment to continuous learning
• Proficiency with sales and revenue operations tools, including Salesforce, Clari, Salesloft, and Linked In Sales Navigator
• Consistent track record of meeting or exceeding sales targets, quotas, or key performance indicators (KPIs)
• Coachable, competitive, and motivated to develop a long‑term career in sales
• Experience leveraging AI‑powered sales tools and account intelligence platforms to uncover customer needs, personalize outreach, identify expansion opportunities, and improve sales productivity
• A data‑driven approach to account management, using AI‑assisted insights, forecasting, and automation to enhance pipeline visibility, customer engagement, and decision‑making across a large portfolio of accounts

Immerse in our culture, connect with mentors (Blox Buddies), and build relationships with key stakeholders across Sales, Channel, Marketing, Customer Success, Renewals, and Technical teams. Develop a strong understanding of Infoblox solutions, assigned accounts, sales tools, pipeline priorities, and customer engagement processes.

Own account engagement and pipeline development activities for assigned accounts. Build trusted relationships with customers and internal stakeholders, support active opportunities, contribute to renewal and expansion motions, and generate measurable pipeline through…