In-Home Design Consultant

Job Description

Five Star Bath Solutions is a locally owned franchise committed to delivering exceptional bathroom remodeling experiences. We help homeowners make informed decisions by providing expert guidance, customized solutions, and a seamless remodeling process. We believe our reputation is built not only on beautiful bathrooms but also on the relationships we create. That's why we seek team members who lead with integrity, communicate with empathy, and treat every customer and every home with the highest level of respect.

If you enjoy helping people, solving problems, and making a meaningful impact every day, you'll thrive on our team.

What We Provide Our Design Consultants

We believe great consultants do their best work when they're equipped with the right tools, training, and support.

That's why we provide:

Qualified appointments with homeowners who have requested a consultation—no cold calling or door-

to-door prospecting.

A proven consultation process supported by a professional iPad presentation that helps homeowners

clearly understand their options and make informed decisions.

Comprehensive paid onboarding with training on our products, remodeling process, customer

experience, and consultative approach.

Ongoing coaching and professional development to help you continue building your product knowledge,

communication skills, and career.

Industry-leading products and a trusted brand that allow you to confidently recommend solutions you

can stand behind.

Competitive earning potential with a growing, locally owned bathroom remodeling company that values

integrity, service, and excellence.

Minimum Qualifications

2-5 years of experience in providing consultation, recommendations, and writing scopes of work.

Will have good communication, strong attention to detail.

Must be willing to learn and try new things.

Must have access to reliable transportation.

Preferred Qualifications

A strong desire to learn new skills

Strong communication skills both verbal and written; ability to develop and present presentations,

mediate, and diffuse conflict, and write professional communications.

Willingness to learn and receive feedback from superiors.

Demonstrated ability to take initiative without direct supervision and complete tasks.

2-5 years of experience in remodeling or construction

Duties and Responsibilities

Examples of duties and responsibilities include, but are not limited to:

Meet with homeowners in their homes to understand their goals, answer questions, evaluate their space,

and provide personalized bathroom remodeling recommendations.

Guide homeowners through product design, pricing, and installation options, ensuring they have the

information and confidence needed to make the decision that's right for them.

Present detailed project proposals and estimates with clarity, transparency, and professionalism.

Address questions and concerns with honesty and empathy, helping homeowners navigate the

remodeling process without pressure.

Build trust through active listening, product knowledge, and a consultative approach that puts the

customer's needs first.

Consistently achieve individual performance goals while maintaining a customer first experience and high

standards of integrity.

Accurately complete project documentation, including proposals, contracts, financing paperwork, and

scheduling information using company software.

Collaborate with the operations and installation teams to ensure a smooth transition from consultation to

project completion.

Represent Five Star Bath Solutions with professionalism, respect, and genuine care in every customer

interaction.

At Five Star Bath Solutions, we specialize in transforming bathrooms into beautiful, functional spaces that exceed our clients' expectations.

Our mission is to deliver high-quality bathroom remodeling services with a focus on efficiency, precision, and customer satisfaction. As a company, we are committed to providing a supportive and rewarding environment for our team members, where craftsmanship and dedication are truly valued.

What sets us apart?

Efficiency:
We pride ourselves on streamlined processes, completing most bathroom conversions in just 2-3 days.

Craftsmanship:
Attention to detail and quality workmanship are at the core of everything we do.

Customer Focus: O