Family Enrollment Coordinator

Sonshine Center - FAITH Church - FAITH Christian Academy

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• Base Pay $60,000.00 / Year
• Employee Type Full Time

The Enrollment Coordinator leads a unified enrollment experience for Faith Christian Academy and Sonshine Center, serving families from initial inquiry through first-day readiness, and ongoing retention. This role combines strategic enrollment leadership with attentive, compassionate service. The Coordinator sees the big picture across both organizations while maintaining the detailed systems, timely follow-up, and relationship-centered communication needed to help move families confidently through the enrollment process.

• Must have an active and growing relationship with Jesus Christ.
• Bachelor’s degree in marketing, communications, education, business, or a related field preferred; equivalent relevant experience may be considered.
• Two or more years of experience in enrollment, admissions, customer service, marketing, education, or a related relationship-centered role is preferred.
• Excellent written, verbal, interpersonal, organizational, and follow-through skills.
• Proficiency in Microsoft Office and the ability to learn CRM, enrollment, and records systems; experience with FACTS SIS, Procare, or Final Site preferred.

• Lead and improve the enrollment journey for both organizations, from inquiry through onboarding and retention.
• Serve as the primary contact for prospective families, providing warm, timely communication, tours, and follow-up that supports informed decisions.
• Develop enrollment strategies aligned with mission, capacity, and goals.
• Maintain accurate enrollment records, communication histories, waitlists, follow-up dates, and next steps across all systems.
• Analyze enrollment trends, capacity, conversions, and projections; provide leaders with reports and recommendations.
• Partner with leaders and staff to remove enrollment barriers, strengthen family transitions, and improve the overall experience.
• Manage FCA inquiries, tours, applications, assessments, registration, enrollment status, non-traditional programs, and referral tuition credits.
• Manage Sonshine Center inquiries, tours, enrollment, waitlists, classroom availability, required records, and first-day readiness.
• Manage the enrollment budget.
• Other duties as assigned.

• Flexible schedule to support tours, events, and occasional evening or weekend responsibilities.
• Self-starter who can balance strategic thinking with detailed execution, shifting priorities, and multi-organization coordination.
• Maintains confidentiality with sensitive family and child information.
• Demonstrates excellent follow-through, timely communication, a Christ-like attitude, and a heart for service.