Store Manager, Retail & Store Manager

Love what you do. Carter’s Careers As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey.

We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, to become brand and product experts, and own their careers.

• Schedules that fit your life – flexibility to focus on personal and family commitments.
• Health benefits, mental health benefits, a 30% discount on our brands.
• Referral bonuses and charitable matching gifts.
• Advance You Program – tuition‑free GED or bachelor’s degree, English as a second language.
• Paid time off, holidays, and parental leave.
• Adoption assistance and many other perks.
• Professional and personal development programs.

• Build a talent pipeline through networking and recruiting, and develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

• Positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills, inclusive of leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum 3 years of retail or related management experience leading direct reports.
• High school diploma or GED.
• Ability to lift 40 pounds and perform physical requirements such as bending, stooping, reaching, pushing, pulling, standing, walking, climbing ladders.
• Availability for days, nights, weekends, and holidays, with a minimum of two closing shifts per week.

Carter’s for all:
Carter's is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer.

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management. The employee may be required to perform duties that are not listed in the job description.