Senior Student Accounts Associate

Senior Student Accounts Associate, Payments Please see Special Instructions for more details.

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Functioning as one multidimensional team, the Controller’s Office is responsible for the overall integrity of the university’s fiscal activities. In that capacity, the Controller’s Office provides service excellence in all support and business operations to enhance the ability of the university to fulfill its vision of becoming one of the preeminent research universities in the nation and the world.

The Student Accounts Office ( SAO ) is committed to providing excellent service to students throughout their educational experience at the George Washington University. SAO’s goal is to ensure that student accounts are billed, collected, and reconciled in a timely manner that is compliant with university policy and all applicable federal regulations. This includes, but is not limited to: tuition, fees, room and board.

SAO is also responsible for processing refunds, generating the 1098-T IRS form, and billing for third party agreements. The office works closely with the several GW offices to provide students and parents with a helpful, friendly experience when completing administrative and financial tasks.

The Senior Student Accounts Associate is responsible for processing student payments in the form of:
Wire payments, ACH payments, Electronic Checks and Paper Checks processed via remote deposit. The Senior Associate supports the administration of the Tuition Remission Benefit, consisting of; analysis, benefit assessment to student accounts and communicating with GWU’s Benefits Dept and the administration of the payment plan. This position will work closely with the Office of Student Financial Assistance to apply scholarships and grants to student accounts.

The Senior Student Accounts Associate is responsible for processing Third Party Contract wire payments and the processing of Third Party Contract credit card authorizations.

Other responsibilities include:

• Accepting and processing routine student tuition payments (ACHs, checks for tuition – 529 plans, etc.) in Banner and records in Oracle.
• Providing back up support for the Lead Payment Processor when unavailable.
• Assisting with maintaining and establishing GWU’s Payment Plans.
• Processing routine contract payments and credit cards.
• Processing checks via remote deposit scanner and deposit on site scanner.
• Mass entry of routine student and Third Party Contract payments.
• Processing routine scholarships and grants.
• Coordinating requests and inquiries from GW students for research and application of payments
• Coordinating requests and inquiries from University departments for research and reconciliations, and escalates as necessary.
• Tracking and verifying the application of Touch Net Wired funds. Payments are verified on a daily basis between GWU’s bank and Banner application.
• Assisting the Lead Payment Processor with the Student Account Office-related clearing account reconciliations.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific

Minimum Qualifications:

Preferred Qualifications:

• Experience in accounting or bookkeeping specifically in the accounts receivable area with a high volume of customer accounts or invoices is desired.
• Experience is payment processing (checks, wires, credit cards, etc.) is preferred.
• Demonstrated experience with account analysis or analytical assignments is a plus.
• Experience in higher education is preferred.
• Working knowledge of or in Ellucian Banner and/or Oracle ERP systems/environments is desired.
• Knowledge of Microsoft Office Suite (Excel, Word etc.) is desired.

• medical
• dental
• vision
• life & disability insurance
• time…