Manager, Executive Support

Who You Are

Motivated and organized individual who enjoys working in an ever-changing environment and has a keen eye for attention to detail. Ready to learn new skills in a fast-paced, growing industry. Focuses on efficiency, organization, and strong communication to ensure smooth daily operations of executives. Provides high-level administrative and office support to an assigned executive(s) and oversees various office operations.

As Manager of Executive Support with QTS, you will work with executives across the organization, supporting them to be successful in their day-to-day roles. With customer service in mind, you will collaborate with executive teams to prioritize meetings, communications, and needs. By providing comprehensive administrative, logistical, and project management support, this role is crucial to success at the top levels of QTS.

You will lead the executive support team and deliver world-class support to executives across the organization.

• Manage a team of executive and administrative assistants, acting as a leader, mentor, and supporter.
• Create policies, processes, and standards that support a best-in-class Executive Support function.
• Act as backup in managing an executive's calendar, scheduling meetings, and handling complex scheduling needs.
• Arrange travel itineraries, book flights, hotels, and transportation when needed.
• Handle incoming and outgoing communication, including emails, phone calls, and correspondence, and act as a point of contact for the executive support team.
• Organize and maintain documents, prepare reports, and create presentations.
• Oversee or assist with special projects and tasks to support the executives' needs and objectives.
• Prepare meeting agendas, take minutes as needed, and ensure efficient meeting flow.
• Own a budget, including preparing, maintaining, and balancing yearly budgets in coordination with leadership.

• Associate's degree or higher in a related field, or equivalent professional experience.
• Eight or more years of experience supporting executives.
• Five or more years of experience managing teams.
• Strong communication skills.
• Proficiency with technology including MS Office, email and other relevant programs.
• Experience assisting with event planning, including coordinating logistics.
• Attention to detail and accuracy.
• Problem solving skills.
• Ability to operate with discretion and confidentiality.

• Bachelor’s degree in a related field.
• Analytical skills, including intermediate level spreadsheet functions.
• Experience writing communications on behalf of leaders for distribution.

We conform to all laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information & Testing, family or medical leave, protected veteran status, or any other characteristic protected by law.

We prohibit retaliation against individuals who bring forth any complaint or assist in the investigation of any claim.

• Roth and Traditional 401(k) matching contributions.
• Bonus or commission eligibility.
• Generous PTO, paid volunteer days, and floating holidays.
• Stock Purchase Plan (SPP).
• 11 paid holidays annually.
• Pet and legal insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• Parental leave for primary and secondary caregivers.
• Military benefits package.
• Charitable matching gift program.
• Scholarship for employee dependents.
• Wellness program.
• Tuition reimbursement.