Program Assistant; Homebound

Job Overview

This specialized position provides technical, administrative, financial, and program support for the division-wide Homebound Services Office. The Program Assistant serves as a key operational team member by coordinating communication among schools, families, Homebound teachers, Payroll, and central office staff; maintaining program records and databases; processing payroll and financial documents; supporting state and division reporting requirements; and serving as a primary point of contact for program-related inquiries.

The employee completes assignments independently, exercises sound judgment, maintains confidentiality, and uses initiative to identify solutions and improve operational processes and procedures.

• Provide administrative and program support to the Homebound Coordinator and Homebound Specialist, including processing Homebound referrals, reviewing supporting documentation, and coordinating follow‑up with schools and families.
• Serve as the primary point of contact for Homebound‑related inquiries and support Homebound teachers with onboarding, training, program procedures, and required documentation.
• Act as the department timekeeper and process payroll, personnel, and financial documents, including purchase orders and invoices; collaborate with Payroll, Human Resources, school‑based timekeepers, and Homebound teachers to resolve related issues.
• Maintain Homebound program databases, records, and division systems, including Phoenix, Guardian, and other applicable platforms, ensuring data accuracy, integrity, confidentiality, and compliance with federal, state, and division requirements.
• Create, track, update, and maintain spreadsheets, reports, correspondence, files, and other documentation necessary for program operations, compliance monitoring, audits, and state reporting requirements.
• Compile, analyze, and report program data to support division accountability measures and annual reporting requirements, including data submissions to the Virginia Department of Education.
• Provide backup support for other Student Services Program Assistants and perform other duties as assigned to ensure continuity of operations and customer service across the department.

• Associate’s Degree.
• Two (2) years of related administrative, program support, payroll, financial processing, database management, records management or customer service experience.
• Knowledge, skills and abilities:
  
  administrative and program support to the Homebound Services Office; processing referrals, reviewing documentation, and supporting Homebound teachers with onboarding, training, and program procedures; serving as department timekeeper; managing payroll and financial documents; maintaining program databases; compiling and reporting data.
• Work at least 8 hours per day, 254 days per year.

Regular talking, expressing or exchanging ideas; conveys detailed or important instructions to other workers; requires normal cognitive abilities; frequently sitting or remaining stationary for long periods; can exert up to 25 pounds of force occasionally or negligible force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Position type:
  Full‑Time
• FLSA status:
  Non‑Exempt
• Months/Days/
  
  Hours:
  
  12 months / 254 days / 8 hours
• Salary level:
  Universal/Scale
  
  B.1 - Level 8
• Salary range: $29.20 – $37.58
• Remote work eligible:
  No
• Union designation:
  Non‑Certified
• Reports to:
  
  Supervisor, Homebound Services
• Starting date:
  Immediately

• Citizenship, residency or work visa required.