Business Consultant – Client Services Acquisition Integration

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

This Consultant for Client Services Acquisition Integration is a critical role within the Global Client Services, Go to Market Operations team responsible for programmatically managing integration efforts for newly acquired entities into the Client Services function and Visa more broadly.

This individual will assist in defining and refining repeatable integration playbooks and assist the Client Services integration program leads for specific acquired entities. A key aspect of this role will be ensuring a consistent approach to all aspects of integration. This will require strong program management skills with a focus on following a structured playbook and tracking/managing integration activities. Additionally, this individual will be a key liaison for cross-functional business units and will be tasked with helping develop effective working teams capable of solving complex business goals with successful outcomes.

This individual contributor will directly interact with diverse, cross functional teams to drive agendas, track progress, develop executive readouts, and successfully implement changes that improve and optimize the overall integration experience.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• MBA strongly preferred
• Experience of the client support industry, best practices, metrics, processes and infrastructure
• Previous M&A integration work, ideally within technical, matrixed organizations
• Deep knowledge of financial services and the payments industry, especially with an eye to emerging technologies and players
• Extensive program and project management skills with experience managing complex, multi-functional, global programs across different time zone and cultures
• Outstanding ability to manage multiple simultaneous tasks and priorities
• Must be a self-starter and highly motivated business oriented independent thinker
• Determination to build successful business partnerships and work collaboratively across functions
• Capable of developing a deep level of knowledge on supported products/services
• Excellent communication skills including the ability to successfully communicate both internally and externally, and within all levels of the organization. Ability to develop clear and effective communications and presentations
• Proven strategic skills with the ability to identify, connect, and communicate opportunities that achieve objectives. Works with a focus on process improvement
• Experience with working in virtual teams across geographical location and time zones

Work Hours:

Varies upon the needs of the department.

Travel Requirements:
This position requires travel 5-10% of the time.

Mental/

Physical Requirements:

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment…