Programs & Projects Director, xScale; Deal Program Lead

About the Role

We are looking for a highly organized, analytical, and proactive Programs & Projects Director to partner to lead execution of large, complex data center deals. In this role, you will act as the central coordination point across Sales, Design & Construction, Legal, and Operations delivery teams – ensuring alignment from early deal qualification through contract signature.

You will thrive in ambiguity, bring structure to complexity, and translate large volumes of information into clear, actionable insights. This is a high-impact role where your ability to influence without authority, anticipate risks, and drive clarity will directly shape business outcomes.

• Serve as Program Lead for coordination and orchestration of strategic xScale deals from qualification through design and contract execution
• Partner with Deal Leads, Account Execs, TPMs, Sales Engineers, Legal, and cross-functional teams to drive program alignment
• Balance customer expectations with operational feasibility to ensure commitments are deliverable

• Improve deal cycle time and contract velocity through disciplined program execution
• Capture detailed notes and produce concise, high-quality executive readouts
• Lead meetings, track actions, and ensure timely follow-through across stakeholders
• Maintain risk, issue, and dependency trackers; proactively drive resolution

• Act as a bridge between Sales, Legal, Design, Construction, Operations, and Delivery teams, navigating competing priorities
• Facilitate productive conversations and help resolve conflicts across teams
• Build strong relationships across a matrixed organization

• Ensure customer commitments align with delivery capability
• Identify and mitigate risks that could impact timelines, cost, or compliance
• Support contract negotiations by managing issue tracking and stakeholder alignment

• Lead or contribute to lessons learned sessions
• Identify and implement improvements to simplify processes and enhance deal execution

• Exceptional critical thinking and problem-solving skills
• Highly detail-oriented and methodical, with strong organizational discipline
• Ability to simplify complex information into clear insights and summaries
• Comfortable working independently in a fast-paced, ambiguous environment
• Strong ability to connect the dots across disparate information sources

• Excellent written and verbal communication skills (strong writing backgrounds highly valued)
• Ability to influence cross-functional teams without direct authority
• Proven ability to build trust and navigate complex stakeholder dynamics

• 10+ years in program management, deal execution, or sales operations
• Experience leading large, cross-functional initiatives
• Familiarity with data center, infrastructure, or related industries preferred
• Sales or commercial operations experience is a plus

You will play a critical role in transforming complex deal environments into aligned, executable programs – helping the organization move faster, make better decisions, and deliver on customer commitments with confidence.

• United States
  - Ashburn Office AEO: 195, USD / Annual
• United States
  - Tampa Office TAO: 177, USD / Annual
• United States
  - New York City Office NYO1: 195, USD / Annual

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program:
An Employee Assistance program is available to all employees.

US Benefits:
Insurance
- You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. Retirement:
You and Equinix may contribute to a…