Express Entry Attendant

The Express Entry Attendant is the first point of contact for members and guests entering the facility. This role is responsible for ensuring a smooth and welcoming check-in experience by verifying membership status, confirming that a photo is on file, and providing excellent customer service.

Key Responsibilities:

* Greet members and guests warmly as they enter the facility

* Efficiently check in members using the facility's software system

* Confirm that each member has an active membership and a current photo on file

* Assist guests with questions about their membership status or access

* Direct members to appropriate areas or staff as needed

* Monitor entry activity and enforce access policies

* Maintain a clean and organized entry/check-in area

* Report any issues with memberships or system errors to the supervisor

Qualifications:

* Friendly and professional demeanor

* Strong communication and customer service skills

* Basic computer skills and ability to learn check-in software

* Ability to multitask and stay organized in a fast-paced environment

* Previous customer service or front desk experience is a plus