Dental Receptionist

Company Description

Dental Den Ashburn is a modern, patient-focused dental practice opening soon in Loudoun County, Virginia. Led by Dr. Ibrahim Masoud, the practice is dedicated to high-quality, compassionate care in a comfortable, welcoming setting. The team focuses on creating stress‑free visits while helping patients achieve healthy, confident smiles. Dental Den Ashburn offers a collaborative environment where team members contribute to building systems and workflows.

The Dental Receptionist at Dental Den Ashburn is an on‑site position based in Ashburn, VA. Day‑to‑day responsibilities include greeting patients, checking them in and out, and maintaining a friendly, professional front desk environment. The Dental Receptionist will manage appointment scheduling, verify patient information, handle phone calls and messages, and support insurance and billing processes as needed. This role also involves coordinating patient flow with clinical staff, maintaining accurate records, and ensuring clear communication with patients about upcoming visits, forms, and follow‑up care.

• Strong receptionist skills, including Receptionist Duties and professional Phone Etiquette.
• Ability to manage Appointment Scheduling efficiently while maintaining organized records.
• Excellent Communication skills for interacting with patients, clinical team members, and external partners.
• Basic understanding of Dental Care terminology and procedures to support patient questions and office workflows.
• Prior experience in a dental or medical office, or customer‑facing administrative role, preferred.
• Comfort using practice management or scheduling software; strong attention to detail and reliability.
• Ability to work on‑site in Ashburn, VA, with a professional, empathetic, and patient‑centered approach.