Data Center Technician L2

Your day at NTT DATA

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

• Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Mechanical responsibilities: cold water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities: electrical/critical power distribution from the Utility/Generator main switch gear through the UPS systems out to the customer load.
• Fire Life Safety responsibilities: wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Test performance of electromechanical assemblies and electronic voltmeters.
• Read blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
• Inspect parts for surface defects.
• Install electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Align, fit, or assemble component parts, using hand or power tools.
• Operate, monitor, maintain, and respond to abnormal conditions in facility systems. Areas include:
  Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
• Analyze systems to ensure best practices for both internal and external customers.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Work with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency and cost reduction.
• Manage systems to avoid unplanned customer-impacting events.
• Work with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Perform other duties as assigned.
• Regular, predictable attendance is essential to satisfactory performance.

• Understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including electrical distribution and layout, transformers, PLCs, generators, switch gear, UPS systems, STS, ATS, PDU’s, chilled water systems, CRAC/CRAH’s, pre‑action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (e.g., lockout/tag out, arc flare protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and the ability to utilize a PC‑based integrated critical monitoring system.
• Ability to process hands and eye requests such as tape rotation, rack and stack of equipment, inventory hardware, power cycle devices, patch cable install/remove.
• Demonstrated hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
• Chilled water systems
• Large centrifugal chillers
• Cooling towers
• Heat exchangers
• Water treatment systems
• VFD’s and pumps
• HVAC equipment
• CRAC/CRAH’s
• Humidification systems
• Water heaters
• Water/Air filters
• BMS and PLC controls
• Emergency standby diesel generator systems
• Fuel/Oil systems
• 480/277 and 208/120 electrical generation and distribution
• Static UPS systems
• Double interlock pre‑action systems
• Excellent communication skills, both written and oral.
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project).
• Ability to coordinate, supervise, and communicate with contractors who…