Operations Coordinator

Who We Are

Our purpose at Cloud

HQ is to provide flexible, efficient and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. Cloud

HQ has state‑of‑the‑art data center sites located in two Northern Virginia locations, as well as London, Frankfurt, Paris, Milan, and Sao Paulo, and we anticipate exponential growth over the next several years both in the US and abroad.

Full‑time

Cloud

HQ seeks a Mission Critical Coordinator with a solid background in data center electrical or mechanical system operating experience to join our Operations Team. You’ll play a vital role in the day‑to‑day operations of our facility, reporting to Senior Operation Manager. The ideal candidate will possess a comprehensive knowledge of large‑scale data centers and a thorough understanding of building monitoring systems that assist in the operation and management of the electrical distribution and mechanical systems.

The Mission Critical Coordinator shall schedule, coordinate and participate in all significant planned and emergency maintenance for the facility. The Mission Critical Coordinator shall ensure that these activities are executed in a controlled and proven method that ensures the uninterrupted integrity of the critical loads supported by these systems. Your skills and expertise will be fully utilized as you work collaboratively with our team to ensure the smooth running of our operations.

• Implement operating and maintenance strategies to ensure the continuous availability of all critical systems.
• Review preventative and predictive maintenance programs for critical equipment.
• Implement procedures and maintenance checklists within the site’s CMMS platform.
• Coordinate and inspect services performed by outsourced vendors.
• Manage costs and budgets associated with the infrastructure and associated operations.
• Maintain an environment where diligence in policies and proven processes is quintessential.
• Ensure best practices and standards are adopted and enforced.
• Identify and pursue opportunities for innovation.
• Establish and cultivate relationships with key contacts internally and externally.
• Collaborate with design and development teams to ensure the best possible electrical solutions are incorporated in our facilities.

• Expertise in Popular Microsoft Office Suite applications, Bluebeam Revu, Teams and Zoom meeting platforms.
• Proven written communication skills and technical writing skills.
• Complex problem‑solving using analysis, technical and organizational expertise.
• Identify industry trends and articulate implications that will have an impact on Data Center operations.
• Identify opportunities to increase efficiency.
• Extended hours may be significant at times.
• Ability and willingness to respond to emails after hours in the event of an emergency.

• Two (2) years of professional experience in operations and maintenance in a high‑reliability Data Center environment.
• Certified Data Center Professional (CDCP) or equivalent.
• Applicable Engineering Degree or equivalent.

Cloud

HQ’s people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision, and bring their best to support their customers and team.

Our employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.

Cloud

HQ is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.