Lead Engineer, Systems Engineer, Technical Support

Looking local folks only or who can relocate to VA.

• Expert technical knowledge of the Ciena 6500 platform, scripting, and troubleshooting
• Can quickly ramp up on new procedures and instructions, and can then train other team members
• Can aid in coaching team members on technical questions
• Capable of understanding big picture implications of process decisions, and provide feedback on optimization opportunities as required
• Work in AWS Red Zones on Metro Ciena 6500 Deployments
• Requires strong knowledge of OLS (Optical Line Systems) and photonics/DWDM.
• Ability to read and understand Signal Flow Drawings is a must
• Ability to troubleshoot optical issues such as loss, ORL/Reflection/power deviations, miss fibering etc.
• Proper fiber cleaning/scoping knowledge is a must
• Will use Optical power meters, VFL for troubleshooting
• Ability to use OTDR and an understanding of OTDR outputs
• Will be using AWS Automation/Workflows so will need a strong aptitude to jump in and use new platforms.
• Must be able to work independently without constant guidance and support AWS folks with technical issues/questions related to 6500
• Ability to work in a fast-paced environment
• Experience turning up and testing 6500 Photonic Line Systems required
• Prior Tech support role supporting Ciena 6500 a plus