Behavioral Health Technician - Ashburn

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA‑cleared Neuro Star® TMS and Spravato® therapies for major depressive disorder and treatment‑resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life‑changing care—combining cutting‑edge technology with clinical expertise to make a real impact in the mental health space.

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient‑focused technician to deliver life‑changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full‑time, Monday‑Friday, 8‑hour shifts between 7 am–7 pm. This role requires consistent availability during those hours, though exact shift times may vary.

• Meaningful Impact:
  Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation:
  Starting at $20‑22/hour (commensurate with education and experience).
• Comprehensive Benefits: 401(k) with company match, paid time off, and medical, dental, and vision coverage.
• Growth and Development:
  Specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment:
  Supportive, dedicated team committed to exceptional patient care.
• Location:
  
  Primarily based in Ashburn; may be required to provide coverage in other area centers. Reliable personal transportation required.

• Provide comprehensive patient care: administer TMS and esketamine treatments following clinical guidelines, monitor responses, administer and record psychiatric rating scales, and address patient discomfort.
• Ensure patient well‑being and accurate record‑keeping: maintain accurate EHR, manage scheduling, check‑in/check‑out, and financial procedures.
• Support operational efficiency: understand and assist with insurance and billing processes.

• Minimum Qualifications:
  
  High School Diploma, Associate’s Degree, or equivalent clinical certification plus substantial work experience—ideally in patient‑facing or customer service roles. Stable and consistent work history required.
• Preferred Qualifications:
  
  Bachelor’s degree in psychology or related major; at least one combined year of work or internship experience. Preference for healthcare or behavioral health experience.
• Technical & Clinical
  
  Skills:
  
  Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (Advanced
  
  MD preferred). Strong communication skills (verbal and written) and appropriate patient/provider boundaries. Knowledge of insurance payers and medical necessity guidelines (a plus).
• Physical & Other Requirements:
  Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable personal transportation to travel between centers.

• Proactive Collaborator: takes ownership, is flexible, finds solutions, and communicates confidently with physicians.
• Patient‑Centered Professional: prioritizes patients, has strong integrity and work ethic, and offers professional feedback.
• Detail‑Oriented: meticulous, organized, and consistently accurate, even with high workloads.

• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization,…