Practice Team Lead, Multi-Specialty at Ashburn Filigree

Ashburn, VA, United States

Inova Health is looking for a dedicated Practice Team Lead, to join the Multi-specialty clinic team at Ashburn-Filigree. This role is Full-time working office hours Monday to Friday. This location offers a variety of specialties including:
Primary Care, Cardiology, Pulmonology, and Endocrinology

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.

Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.

Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules.

The Physician Practice Team Lead assists leadership to promote effective and efficient clinic operations. Collaborates with the Director of Outpatient Practices and/or Physician Practice Managers to establish common standards. Assists with the coordination of coverage and workflow to ensure smooth operations within the practice while serving as a leader for front office administrative processes and procedures. Collaborates and supports the processing of regulatory compliance to include credentialing of professional/licensed staff, compliance with Medicare regulations, and all payor regulations.

Participates in the Revenue Cycle management processes of the practice. Practice Team Lead

Job Responsibilities:

• Leads practice staff in a professional and competent manner. Motivates and mentors staff to promote efficiency, enhance morale, retain competent staff, and provide a positive working environment within the practice. Screens and conducts initial staff interviews per management guidelines.
• Provides effective communication linkages through telecommunications and/or internet-based technologies to ensure patient access, service, and operational coordination.
• Completes assignments and projects within deadlines and with minimal supervision. Displays attention to detail, uses reasoning skills, and demonstrates an organized approach to produce quality work.
• Partners with related departments such as Physician Billing, Patient Financial Services, and Medical Records to identify opportunities for financial improvement.
• Provides new team members with process orientation and software training.
• Tracks and monitors team member time/attendance and approves time sheets.
• Monitors patient volumes, patient access, and level of patient services to ensure patient satisfaction. Collaborates and supports the processing of regulatory compliance to include credentialing of professional/licensed staff, compliance with Medicare regulations, and all payor regulations.
• Ensures compliance with government and contract regulations. Completes all necessary compliance training annually to include training over system-wide compliance policies and procedures. Ensures regulatory compliance with federal and/or state authorities as well as any external governing authority.
• Enforces safeguards against fraud and abuse. Obtains and maintains records of credentials for professional/licensed staff.
• Oversees and monitors the performance of front-end Revenue Cycle functions (i.e. insurance verification, registration, co-pay…