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IT Consultant Systems Analyst

QA​/Control Coordinator

Job in Ashburn, Loudoun County, Virginia, 22011, USA
Listing for: Beyond SOF
Full Time position
Listed on 2025-12-27
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Job Description & How to Apply Below
Position: QA/Change Control Coordinator

BRIEF

DESCRIPTION:

Working with an enterprise network architecture and engineering team supporting our Federal customer, the QA/Change Control Coordinator supports change management and Quality Assurance tasks related to projects to upgrade and modernize a Wide Area Network (WAN) communications infrastructure supporting over 1,600 field sites and multiple Program Directorates on the Enterprise Network Architecture and Engineering Support Services (ENAESS) program:

Responsibilities:
  • Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.
  • Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.
  • Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring that all necessary documentation is available for review.
  • Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.
  • Assist in the identification and mitigation of potential risks and issues associated with changes.
  • Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.
  • Act as a stakeholder for the configuration and maintenance of change request management within Service Now, ensuring that the system supports efficient and effective change management processes.
  • Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.
  • Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.

    • Eligibility/Clearance Requirements: Must be a U.S. Citizen with an active clearance.

    Clearance Preference:
  • CBP Full BI - 1st priority
  • Active CBP Suitability clearance

    • Certification Requirement: None

    Education, Skill, and Experience Requirements:
  • Bachelor's degree in computer science, information systems, or a related field.
  • 4 years experience in change management coordination or a related role.
  • Strong understanding of change management principles, methodologies, and best practices.
  • Familiarity with Service Now or other change management tools.
  • Excellent organizational skills with great attention to detail.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to prioritize and manage multiple change requests simultaneously.
  • Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.

    • Eligibility/Clearance Requirements: Must be able to provide proof of U.S. Citizenship able to obtain a CBP Full Background Investigation

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