Asset Manager - Data Center Infrastructure Services

Responsibilities

• Be responsible for data center asset lifecycle management: covering the entire process from receiving to retirement for all core IDC equipment including racks, rPDU, servers, networks (switches/OTNs/optics/AOC/etc), cables, cooling liquid, etc.
• Conduct daily operations including inbound and outbound asset management, cycle count, RMA, relocation, decommission, inventory management, etc. Act as the first point of escalation of all asset management operational related matters for assigned regions.
• Standardize SOP and promote best practices across the global regions, and incorporate SOPs & practices into asset management systems.
• Monitor operational KPIs; report asset accuracy and discrepancies, and drive asset accuracy improvements.
• Interface with Finance, Internal Audit, and security teams to ensure asset mgmt compliance & security.
• Collaborate with cross-functional teams such as Sourcing, Procurement, Server Engineering, Network Engineering, and Platform for operational activities.

• Technical bachelor’s degree and 4+ years of data center supply chain & logistics experience
• Expertise in CDN site delivery processes, with a track record of ensuring end-to-end data traceability and real-time CMDB/asset system updates during receiving, deployment and handover
• Hands-on experience in CDN procurement, capable of managing the full PO-to-receipt-to-reconciliation cycle independently
• Familiarity with CMDB, ITAM or similar systems
• Detail-oriented, data-driven and solution-focused; skilled in variance analysis and driving issue closure
• Strong communication and stakeholder management skills
• Self-motivated, adaptable to multi-cultural environments

• Hands-on experience with data center hardware infrastructure, including servers and network equipment.
• Strong analytical capabilities to query diverse data sources and derive actionable insights from complex datasets.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at