Business Process Analyst

Trillion Technology Solutions is seeking a Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission‑critical program supporting the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP).

This position requires the candidate to be in Ashburn, VA, twice a week.

• Collaborate with product owners, technical leads, and developers on the requirement elicitation, documentation in JIRA epic/stories/features and acceptance criteria in a fast‑paced agile environment.
• Work with product owners to refine, groom and prioritize the backlog.
• Work with development teams to flesh out technical and QA requirements.
• Collaborate with the team on understanding the requirements and properly developing and testing functionality using BDD and ATDD.
• Quickly adapt to a customer dynamic environment and adopt their processes and foster innovative ideas.
• Adopt new ways of working, socializing and collaborating with stakeholders and understanding their business goals.
• Must be a self‑starter, strong leader, and have the ability to work independently with little supervision.
• At times, take on duties of manual testing, and/or scrum mastering; primary focus will always be Business Process Analyst.

• BA/BS with 12+ years of relevant experience or 10+ years of relevant experience with a Master’s degree; OR 7 years of experience in lieu of a degree.
• Must be able to maintain and obtain a CBP Background Investigation prior to start.
• Experience in Agile/Scrum/Kanban supporting Agile efforts.
• At least five (5) years of experience writing user stories, slicing features, using test suites and maintaining issue backlog.
• Excellent verbal and written communication skills and the ability to interact professionally with diverse agile teams, product owners, stakeholders, and SMEs.
• Experience conducting stakeholder interviews and facilitating stakeholder workshops.
• Experience with JIRA is required.

• Active CBP BI.
• Experience with CBP PSPD.
• Previous experience developing software applications in a Dev Ops environment utilizing one or more of the following technologies:
  Java, HTML5/JavaScript, Oracle, and web services or IBM MQ.

Trillion is an equal‑opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local law.