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Technical Support HelpDesk/Support

IT Helpdesk Associate — Entry Level

Job in Ashburn, Loudoun County, Virginia, 22011, USA
Listing for: Patriot LLC
Full Time position
Listed on 2026-03-26
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A technology service company in Ashburn, Virginia, is seeking a Service Desk Analyst I. This role involves providing the first point of contact for IT related requests in a 24/7 call center environment. Responsibilities include remote technical support, troubleshooting IT issues, and maintaining customer satisfaction. Candidates should possess strong customer service skills, a high school diploma, and ideally have prior helpdesk experience.

Certifications like MCSA and A+ are preferred.
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Position Requirements
Less than 1 Year work experience
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