Sr. Network Engineer - Network Platforms and Automation

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

As a Senior Network Engineer specializing in Network Tools, you will be at the forefront of Visa's technology evolution by seamlessly blending the management of industry‑leading vendor tools with the adoption and integration of cutting‑edge technologies. This role is responsible for engineering, operating, and optimizing commercial, off‑the‑shelf network monitoring, management, and automation solutions, while also leveraging automation frameworks, cloud‑native architectures, and Generative AI (GenAI) to maximize operational uptime and efficiency.

You will design and implement enhancements that fuse commercial software with in‑house automation, enabling predictive analytics and automated incident response, as well as driving efficiency gains. Your expertise will allow you to develop and refine workflows that incorporate cloud scalability, AI‑driven insights, and infrastructure‑as‑code, ensuring our monitoring and fault management platforms remain state‑of‑the‑art.

Collaboration is essential. You'll partner closely with internal architecture, engineering, operations, and business teams to translate requirements into technical solutions that are both robust and innovative. Your role will be pivotal in guiding the transformation of Visa's network monitoring and configuration management into highly automated and resilient infrastructures.

We support teams that operate 24x7x365. Our core objectives include:

• Ensuring network reliability, performance, and security compliance through robust tooling solutions.
• Automating network operations to minimize manual intervention and reduce downtime.
• Providing actionable analytics and reporting to inform network strategy and troubleshooting.
• Collaborating with networking, security, and IT teams to address evolving infrastructure monitoring needs.
• Reducing incident volume and mean time to resolution (MTTR) via automated triage and event correlation.
• Integrating AI and GenAI into solutions to accelerate automation and improve diagnostics.

This role will be responsible for:

• Engineering and operating network monitoring and automation tools (e.g., Net Brain, Sev One, ITNM).
• Helping to design and implement enhancements that integrate commercial software with in‑house applications and automation.
• Implementing predictive analytics and automated incident response.
• Reducing MTTR and alert noise through event correlation.
• Supporting configuration audits and compliance reporting.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, and these expectations will be confirmed by your Hiring Manager.

• 2+ years of relevant work experience and a Bachelor's degree, OR 5+ years of relevant work experience.

• 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
• Hands‑on expertise in programming and scripting using Python or similar languages, and automating workflows with infrastructure‑as‑code (Terraform, Ansible) and CI/CD pipelines.
• Proficiency in integrating monitoring solutions with cloud services (AWS, Azure, GCP).
• Proven experience leveraging AI and GenAI technologies to improve efficiency.
• Extensive experience engineering, deploying, and operating vendor‑purchased, off‑the‑shelf network monitoring solutions (e.g. Sev One, Netscout, Net Brain, Thousand Eyes).
• Strong skills in database management, including SQL and the integration of diverse data sources for comprehensive…