Senior Director

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.

The Senior Director will serve as a senior leader within a team of experienced strategic consulting professionals, responsible for developing and delivering high‑impact, scalable solutions for Visa’s Community Financial Institution (FI) partners. This role leads the Revenue Enablement Partners team, which supports VCA sales and delivery organizations by building products, tools, and capabilities that drive efficiency, consistency, and growth.

The primary objective of this role is to leverage AI, automation, and agent‑based solutions to create scalable offerings that can be sold directly to clients and embedded within broader set plays or bespoke consulting engagements. The team is also accountable for designing and maintaining the supporting ecosystem required to sell and deliver these offerings, including sales enablement assets, engagement templates, and delivery playbooks.

This role requires a forward‑thinking thought leader who deeply understands VCA’s go‑to‑market model and can translate that understanding into what we build, how we build it, and how it scales. The Senior Director will identify high‑value use cases for automation and agentification that unlock meaningful scale across VCA, balancing innovation with practicality and alignment to the broader business model.

Success in this role requires the ability to operate effectively in a highly matrixed environment, influence without authority, and build strong, durable relationships across Visa.

We are seeking a highly motivated, strategic, and analytical leader who brings strong problem‑diagnostic skills and delivers high‑impact, scalable solutions for internal clients. The ideal candidate combines visionary thinking with hands‑on execution and demonstrates fluency in leveraging AI, automation, and agent‑based capabilities to shape strategy, reimagine workflows, and enable smarter, faster decisions. This leader partners closely with senior stakeholders to embed technology‑informed thinking into durable, business‑aligned solutions.

• Provide strategic thought leadership on how VCA can enable scaled, efficient sales and project delivery through the thoughtful application of AI and automation, aligned to VCA’s business model.
• Lead and develop a high‑performing, multilevel team (Analyst through Director) responsible for delivering critical Revenue Enablement programs.
• Serve as a trusted partner to internal stakeholders, helping them achieve their objectives through solutions and capabilities VCA can support.
• Translate deep understanding of VCA’s business model into a clear, evolving roadmap of baseline solutions that drive efficiency, scalability, and consistency.
• Identify friction points across sales and delivery processes and lead the prioritization and execution of targeted improvements.
• Partner closely with Visa Data Science, Engineering, and Solutions teams to shape, prioritize, and execute an ongoing pipeline of automation and enablement initiatives.

• Demonstrated ability to diagnose complex business problems and deliver scalable, ROI‑driven solutions.
• Applies structured, analytical thinking to prioritize initiatives based on strategic impact and commercial value.

• Proven ability and experience to identify and execute high‑value use cases for AI, automation, and agent‑based solutions.
• Designs repeatable, productized enablement solutions that support sales and delivery at scale, rather than one‑off engagements.
• Partners effectively with data science and engineering teams to move concepts from idea to production.

• Deep understanding of issuer business models, including P&L drivers…