Program Manager Ashburn, VA

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build.

Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day.

The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.

Cybermedia Technologies (CTEC) is seeking an experienced Program Manager to provide overall leadership, management, and oversight for a federal government contract. Serving as the primary point of contact between the contractor team and Government stakeholders, the Program Manager will be responsible for ensuring successful contract execution, operational performance, quality assurance, and customer satisfaction. The Program Manager will direct and coordinate all contract activities, manage personnel and resources, and provide strategic and operational leadership to support mission objectives.

This role serves as the authorized representative of the contractor and will interface regularly with the Government Contracting Officer, Contracting Officer’s Representative, and other designated federal leadership.

In addition to client delivery responsibilities, the Program Manager will serve as a member of CTEC’s Delivery Management Team, contributing to the company’s culture of operational excellence and continuous improvement. The Program Manager will support employee performance management, professional development, collaboration, knowledge sharing, and the delivery of high-quality products and services, strengthening client relationships through proactive engagement and trusted partnership.

• Strategic Alignment & Portfolio Management:
  Align IT programs with business objectives, manage value streams, govern project intake, and plan capacity across teams.
• Budget & Financial Management:
  Implement lean budgeting principles, monitor portfolio spending and variances, manage Total Cost of Ownership, and optimize investments. Possess extensive knowledge of CBP OIT financial management practices.
• Agile Governance, Metrics & Reporting:
  Define and track Agile Key Performance Indicators, provide real-time visible reporting, and manage systemic risks and impediments across the portfolio.
• Process Improvement &
  
  Coaching:
  
  Champion Agile principles, facilitate organizational retrospectives for continuous improvement, and mentor practitioners to identify and implement efficiencies and innovations.
• Stakeholder & Vendor Management:
  Maintain strong relationships with all stakeholders, including CBP Headquarters directorates and operational components. Clearly communicate expectations and oversee vendor selection and performance.

• A Bachelor of Arts (BA) or Bachelor of Science (BS) degree in IT, Computer Science, Information Systems, or a related field.
• Fifteen (15) or more years of IT Portfolio/Project Management experience leading large-scale, enterprise-level programs, including business process re-engineering and financial.
• Ten (10) or more years of experience leading multi-disciplined teams on medium or large multi-task projects of high complexity.
• Eight (8) or more years of experience providing technical direction and identifying improvements, efficiencies, and innovations for portfolio management, governance, financial, or operational processes.
• Demonstrated experience managing programs or projects within U.S. Customs and Border Protection (CBP), developing a strategic vision, and balancing modernization needs with critical operations.
• Project Management Institute (PMI) Project Management Professional (PMP) certification.
• An active DHS CBP clearance is preferred; the ability to obtain and maintain a DHS clearance is required.
• Must be able to communicate effectively, both orally and in writing.
• Proficient with the current version of the Microsoft Office Suite used by CBP.

• Paid vacation & Sick leave
• Health insurance coverage
• Performance bonus programs
• 401(k) contribution & Employer Match

Cybermedia Technologies, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/D/V)