Network Engineer, Operations & Support

Meta's Site Services team is seeking a Network Engineer to support the deployment and operations of enterprise network services across Meta's physical site infrastructure. In this role, you will be responsible for the end-to-end deployment, troubleshooting, and operational support of enterprise network systems — including switching, routing, wireless, and access layer infrastructure — that enable Meta's campuses and facilities to function reliably  will partner closely with cross-functional teams spanning network engineering, facilities, and IT to ensure site network services are delivered with high quality and operational rigor.

Network Engineer, Operations & Support Responsibilities:

Deploy and commission enterprise network infrastructure including switching, routing, wireless access points, and access layer systems across Meta's site and campus environments

Investigate and resolve complex network incidents affecting site services, coordinating with cross-functional teams and vendor partners to drive timely resolution and minimize impact

Participate in on-call rotation to support site network operations, identifying opportunities to improve escalation processes, tooling, and automation to reduce recurring issues

Collaborate with network engineering and facilities teams to ensure site network deployments align with design standards, reliability requirements, and security and compliance policies

Maintain accurate operational documentation, network inventory records, and configuration data to support ongoing site services operations and audit readiness

Analyze operational event trends and fault data to identify automation opportunities that reduce manual intervention and improve network reliability across site deployments

Partner with managed service providers and third-party vendors to coordinate deployment activities, track performance against service commitments, and drive resolution of delivery issues

Contribute to the development and enforcement of network standards and operational procedures for site services, ensuring consistent and compliant deployment practices across locations

Support capacity planning and infrastructure readiness efforts by tracking site network utilization, identifying gaps, and providing input into short- and long-term deployment roadmaps

Minimum Qualifications:

Experience working with network hardware vendors such as Cisco, Juniper, Arista, or equivalent platforms in an operational or deployment capacity2+ years of experience in enterprise network operations, deployment, or support roles involving switching, routing, wireless, and access layer infrastructure

Experience troubleshooting TCP/IP, IPv4/IPv6, VLANs, Spanning Tree Protocol, and wireless networking protocols in complex multi-site or campus environments

Experience collaborating with cross-functional partners including facilities, IT, and vendor teams to deliver network infrastructure projects

Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta Experience maintaining operational documentation, network inventory systems, and configuration records to support compliance and audit requirements

Preferred Qualifications:

Experience using data analysis or network monitoring tools to identify fault trends, measure operational performance, and inform infrastructure improvements

Demonstrated use of AI tools to optimize network operations workflows, automate documentation, or accelerate troubleshooting and root cause analysis

Experience with network automation scripting using Python or similar languages to reduce manual operational tasks in site services environments

Familiarity with physical infrastructure components including structured cabling, fiber optic systems, patch panels, and data center or IDF/MDF environments relevant to campus network deployments

Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of…