Data Center Technician

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us build and operate the suite at significant scale, where coordinated cloud services are broadly distributed in a multi-tenant cloud environment. We are committed to providing best‑in‑cloud products that meet the needs of our customers who are pursuing some of the world’s biggest challenges.

• Hardware installation & configuration of enterprise servers and cabling infrastructure.
• Hardware Break/Fix replacement of FRUs.
• Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
• Troubleshooting and resolving telco connectivity issues.
• Troubleshoot & replace network switch equipment.
• Communicate within a ticketing environment supervised by multiple internal Oracle Cloud service owners and teams.
• Document activities and build/modify SOPs.
• Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
• System power supplies and cabling installation, fix and repair.
• Execute small projects independently and collaborate with manager on larger local projects.
• Install, remove, and address technical issues in hardware in data‑center racks without disturbing other hardware and critical infrastructure.
• Maintain asset inventory and update internal application as needed.
• Be accessible via cell phone and willing to work on onsite emergencies as needed.
• Participate in training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on tickets assigned in your space.

• Knowledge of server/storage/network hardware.
• Strong interest in learning new DC concepts.
• Strong verbal and written communication skills.
• Shift schedule (4 days a week, 10‑hour shifts) that includes weekends and holidays.
• 3+ years working in an IT environment.
• Experience solving problems on servers, networking devices, and IT equipment.
• Inventory management experience: ordering, receiving, and shipping server parts.
• Experience taking on‑call shifts and responding to critical events as needed.
• Experience raising issues to senior onsite staff and management as needed.
• IT hardware concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.

• 2‑year or 4‑year degree or 3+ years of experience.
• 1+ year experience in structured cabling (copper/fiber), cable testing, cooling, and electrical systems concepts inside the data center.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status or any other characteristic protected by law.

US:
Hiring Range in USD from $27.07 – $54.13 per hour; $56,300 – $112,600 per year. May be eligible for equity.

• Medical, dental, and vision insurance, including expert medical opinion.
• Short‑term and long‑term disability.
• Life insurance and AD&D.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off:
  Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually thereafter. Vacation accrual is prorated for employees working between 20 and 34 hours per week.
  
  Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays.
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal.
• Voluntary benefits including auto, homeowner, and pet insurance.