Data Center Technician

About the Role

We are seeking a reliable and detail-oriented Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime.

Rack, stack, and cable servers, network devices, and storage equipment

Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs)

Troubleshoot and resolve hardware, connectivity, and power issues

Run, label, and manage structured cabling (copper & fiber)

Monitor system alerts and respond to incidents per SLA requirements

Maintain accurate documentation of installations, asset tracking, and ticket updates

Perform routine inspections of power and cooling infrastructure

Follow security, safety, and compliance protocols

Coordinate with network engineers, system administrators, and facilities teams

1–3+ years of experience in a data center or IT support environment

Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components

Experience with structured cabling standards

Ability to lift 50 lbs and work in hot/cold aisle environments

Familiarity with ticketing systems and asset management tools

Strong troubleshooting and problem-solving skills

Ability to work shifts, including nights and weekends

CompTIA A+, Network+, or similar certification

Experience with remote hands support

Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.)

Understanding of data center power systems (PDUs, UPS, generators)

Experience working in high-density or hyperscale environments

24/7/365 mission-critical facility

On-site role (not remote)

May require background check and security clearance depending on client requirements