Application Engineer​/QA Analyst

Application Engineer / QA Analyst – Microsoft Intune & Mobile Device Management

Remote work authorized, with occasional travel to customer facilities/company meetings as required.

Full-Time.

Vamonos IT is seeking an Application Engineer / QA Analyst to support the modernization, migration, testing, and ongoing operation of an enterprise Mobile Device Management/Unified Endpoint Management environment for a U.S. Federal Agency.

The primary objective of this role is to support the migration of managed iOS and Android devices from VMware Workspace ONE/Air Watch to Microsoft Intune, followed by ongoing engineering, application management, testing, troubleshooting, and production support within the Intune environment.

This is a hands-on technical role combining endpoint engineering, application management, migration support, quality assurance, and production validation. The successful candidate should be comfortable configuring and testing mobile-device policies, applications, enrollment workflows, security controls, identity integrations, and device configurations in a large enterprise environment.

Responsibilities:

• Support planning, testing, execution, and validation of the migration from VMware Workspace ONE/Air Watch to Microsoft Intune.
• Configure, test, and support management of iOS/iPadOS and Android Enterprise devices.
• Develop and execute test plans, test cases, regression tests, and validation procedures for mobile-device configurations, applications, security policies, enrollment workflows, and platform changes.
• Configure and validate device enrollment using technologies such as:
  Apple Business Manager / Automated Device Enrollment, Android Enterprise, Google Zero-Touch Enrollment, Samsung Knox Mobile Enrollment.
• Configure and validate Intune:
  Configuration profiles, compliance policies, device restrictions, application assignments, security policies, conditional access dependencies, device and user group assignments.
• Package, deploy, test, and troubleshoot internally developed and third-party mobile applications.
• Support application lifecycle activities including:
  Application deployment, version upgrades, staged rollouts, mandatory and optional assignments, application configuration policies, application allow/block controls.
• Validate shared-device and kiosk/dedicated-device configurations.
• Test automated remediation and compliance actions including device blocking, application removal, and device remediation.
• Support integration and validation with enterprise identity and security services including Microsoft Entra , Conditional Access, MFA, enterprise PKI, SCEP, certificates, and PIV/CAC-related technologies.
• Validate device and application behavior following OS updates, application releases, configuration changes, and security-policy changes.
• Perform functional, integration, regression, system, and user acceptance testing.
• Document defects, test results, configuration issues, remediation actions, and production-readiness findings.
• Troubleshoot device enrollment, application deployment, authentication, certificate, configuration, compliance, and connectivity issues.
• Support post-migration Tier 2/Tier 3 operational troubleshooting and incident resolution.
• Create and maintain technical documentation, SOPs, configuration guides, test procedures, and knowledge-base articles.
• Support audit logging, compliance reporting, dashboards, and operational metrics.
• Collaborate with engineering, cybersecurity, identity, networking, application, service desk, and customer stakeholders.

Required Qualifications:

• 4+ years of experience in enterprise IT engineering, endpoint management, systems administration, application support, or related technical roles.
• Hands-on experience with Microsoft Intune in a production enterprise environment.
• Experience managing iOS/iPadOS and Android Enterprise devices.
• Experience configuring and troubleshooting mobile-device:
  Enrollment, configuration profiles, compliance policies, applications, security controls.
• Demonstrated experience performing structured QA/testing, including development and execution of test plans and test cases.
• Experience supporting enterprise technology migrations, platform transitions, or large-scale configuration changes.
• Experience with Microsoft Entra /Azure AD, security groups, RBAC, and Conditional Access.
• Experience troubleshooting application deployment, device configuration, authentication, and compliance issues.
• Experience documenting defects and tracking issues using platforms such as Jira, Azure Dev Ops, or Service Now.
• Strong technical documentation and problem-solving skills.
• Ability to work effectively within a structured U.S. Federal Government environment.
• U.S. citizenship and ability to satisfy customer background investigation/suitability requirements.

Preferred Qualifications:

• Direct experience migrating devices from VMware Workspace ONE/Air Watch to Microsoft Intune.
• Hands-on VMware Workspace ONE/Air Watch administration experience.
• Experience with Apple Business Manager and…