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Senior Problem Resolution & IT Service Lead
Job in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-08-28
Listing for:
Omniscius Consulting
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Omniscius Consulting is seeking an experienced Advanced Problem Resolution (APR) Technical Lead to provide leadership, technical direction, quality assurance, and day-to-day oversight of the APR team supporting on-site personnel at a Government facility and an offsite location.
The ideal candidate will manage Tier 2 operations, ensure SLA performance, coordinate with Government representatives, and deliver status reports while applying ITIL practices and Microsoft certifications.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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