Asset Lifecycle Specialist

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity.

Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Milestone Technologies seeks an Asset Lifecycle Specialist to work closely with the Technical Lead and Data Center Manager to establish inventory levels. The Specialist is responsible for receiving, tracking, and storing technical equipment shipped into Data Centers. This role also involves managing inventory discrepancies, conducting audits, and utilizing Service Now to track assets. The Asset Lifecycle Specialist will work in a fast-paced environment alongside data center technicians and must be organized and comfortable working independently in storage rooms.

How You Will Make a Difference:
RMA management for outgoing and incoming assets in the database repository.
Collaborate with hardware vendors and Asset Supply Management/engineering teams on order details and technical hardware configurations.
Maintaining required levels of personal protective equipment (PPE), components, and emergency spares inventory.
Provide regular updates on gaps, issues, and trends related to asset management.
Perform audits of storage rooms to ensure accurate inventory and reporting.
Keep current knowledge of hardware, optics, shipping, and receiving.
Document and update workflow related to storage rooms.
Review open tasks and provide timely updates.

What You Will Need to Succeed:
Bachelor's degree in business, computer science, IT, or a related discipline
A minimum of three years of experience in a related IT or Procurement coordinator role
At minumum of three years of experience tracking and storing inventory in a Data Center environment

Experience with IT Asset Control
A minimum of three years of participation in audit activities
Experience using an ITSM tool, with Service Now preferred
Highly proficient in Microsoft Excel
Extremely detail-oriented and well-organized
Self-starter who can work with ambiguity
Superior problem-solving and analytical skills
Ability to multitask and prioritize in a high-volume, fast-paced environment
Ability to work collaboratively within cross-functional teams
Ability to manage multiple simultaneous projects efficiently
Effective written and verbal communication skills
Proven problem-solving skills to improve efficiency and overcome inventory challenges
Certifications in technology-specific areas, networking, or management.

Essential Physical Requirements for Data Center Role:

• Frequently lift and carry up to 50 pounds unassisted.
• Regularly work in confined spaces, under raised floors, or inside server racks.
• Push, pull, or move heavy server racks as required.
• Prolonged periods of standing, walking, bending, crouching, and kneeling.
• Ability to climb ladders and work at heights as needed.
• Dexterity to handle small components, wiring, and tools with precision.
• Ability to work in environments with varying temperatures, including heat and cold, especially in data halls, mechanical rooms, and other areas that may not be temperature-controlled.
• Ability to wear required safety gear, including anti-static wrist straps, gloves, protective eyewear, appropriate shoes, and hearing protection.
• Capability to respond to emergencies quickly, including after-hours or on-call shifts as required.

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Compensation

Estimated Pay Range: $29.70 - $38.50 USD

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills,…