ServiceNow Architect Senior Solution Architect; TS) X4

Our client, a growing tech consultancy, are hiring an experienced Service Now Architect to join the team in Virginia. The successful candidate will provide technical leadership across a large, multi-module Service Now environment supporting a federal customer. Including to own the platform architecture and technical strategy, and lead major upgrades, new implementations and complex integrations.

• Own and evolve the Service Now platform's technical architecture, strategy and long-term roadmap.

• Lead the design of major platform upgrades, new module deployments and complex integrations across the Service Now ecosystem.

• Develop and enforce engineering standards, security controls, architectural guidelines and governance practices aligned with federal requirements.

• Convert business and mission-critical requirements into secure, scalable and maintainable Service Now solutions.

• Assess emerging Service Now products and capabilities, recommending appropriate technologies and features for adoption.

• Provide technical direction, mentorship and architectural guidance to senior and mid-level Service Now developers.

• Partner with federal customers, stakeholders, program managers and delivery teams throughout the solution lifecycle.

• Review technical designs and high-risk platform changes to maintain quality across implementations and upgrades.

• Ensure all solutions satisfy federal requirements relating to security, compliance, auditability, reliability and performance.

• Promote continuous platform improvement by addressing technical debt and advancing the overall Service Now environment.

• Active Top Secret security clearance is essential.

• Service Now Certified System Administrator (CSA) certification.

• CompTIA Security+ and Service Now Certified Application Developer (CAD) certifications are highly desirable.

• Additional Service Now credentials, such as Certified Technical Architect (CTA) or relevant Certified Implementation Specialist (CIS) certifications, would be a plus.

• Extensive experience designing and implementing Service Now solutions across large, complex enterprise environments.

• Demonstrated success leading technical strategy for major platform upgrades and multi-module implementations.

• Advanced knowledge of Service Now architecture, security, integrations, development standards and platform best practices.

• Proven ability to design scalable Service Now architectures and effective enterprise governance frameworks.

• Experience supporting federal or Department of Defense customers, with knowledge of relevant security, compliance, and audit frameworks is a bonus.

• Excellent stakeholder engagement, communication and technical leadership skills.