DC Technician, Server Break Fix IC

Site Operations Technician

As a Site Operations Technician, you will be working alongside Operations Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling. Expansion of basic knowledge and experience working with computers and related knowledge is expected.

How You Will Make a Difference:

• In-depth usage of command-line tools and techniques, both Linux and client-specific.
• Provide first-level triage and support debugging of issues discovered on IT hardware
• Professional communication in emails, tasks, and meetings
• High and low-level task management, working with partner teams to support IT service health and capacity
• Maintain the IT server repair queue and execute repairs on servers and related hardware
• Supervise and execute custom builds and reworks of servers and racks
• Validate repair documentation for IT hardware and configurations
• Support on-site vendor visits by escorting and assistance with internal tools
• Other tasks as required to support IT service on a local basis

What You Will Need to Succeed:

• Minimum 1 year of experience with Linux system administration, network administration
• Basic understanding of PC / server hardware
• Proficiency in the Linux command line with common UNIX tools
• Driven, self-motivated work ethic
• Eagerness to learn new technologies and adapt to constant change
• Focused, detail-oriented, able to manage and analyze technical data from multiple sources
• Ability to dynamically switch between people-oriented and technically-oriented mindsets
• Excellent written and verbal communication skills
• Multi-tasking
• Able to safely lift and move a minimum of fifty (50) pounds

Estimated Pay Range: $30.45 - $35.00 USD Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.