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Federal IT Program Director — Service Desk & SLA Excellence
Job in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-09-07
Listing for:
Omniscius Consulting
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Omniscius Consulting seeks an experienced Program Manager to lead a large federal IT support contract for the USPTO, overseeing service desk, APR, UCC, executive support, ERF, and knowledge management.
You will supervise staffing, compliance, SLAs, security, and financials, serving as the main point of contact with USPTO leadership and government stakeholders. This role requires 15+ years in IT operations and PMI credentials.
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