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Strategic IT Program Lead – Federal Service Desk & SLA
Job in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-09-08
Listing for:
STOPSO
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Strategic Operational Solutions (STOPSO) seeks a Program Manager to lead the USPTO Service Desk, APR, and UCC contracts. Role includes contract leadership, SLA governance, security compliance, staffing, and executive liaison with USPTO leadership.
Ideal candidate has 15+ years IT operations leadership, 10+ years managing large teams, ITIL certification, and experience with Service Now and Salesforce. Onsite or contractor facility options available.
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