Senior IAM Security Engineer MFA & Cloud Operations

Senior IAM Security Engineer MFA & Cloud Operations

Job : R-1099996

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The GN&T Network Security team has an opening for Engineer IV’s in the Network Access team. This role will center around delivery and operations of the Multi Factor Authentication (MFA) services. MFA is provided as a service(s) to other network teams, providing them centralized mechanisms to help implement MFA and adhere to the Network Security Fundamentals (Access Management, Situational Awareness, Configuration Hardening, Vulnerability Mitigation) at scale.

The Network Access team is looking for an Engineer IV to focus on the delivery, operational support, and scaling of our MFA services. This position bridges the divide between core security engineering and cloud-native operations. You will oversee the daily uptime, deployment, and optimization of our authentication infrastructure hosted on Kubernetes (Open Shift). This is an essential engineering function that ensures secure and reliable access management across the GN&T landscape.

A successful candidate will possess both strong inter-personal and technical skills. They will be expected to work within and across team barriers to take these functions from concepts to design and ultimately to production implementation.

Key Responsibilities:

Platform Administration:
Manage, configure, and maintain enterprise MFA platforms (such as Duo MFA, Okta, or Ping Identity).

Policy Enforcement:
Implement and enforce adaptive, risk-based, and phishing-resistant MFA policies (including FIDO2/passkeys) across hybrid and cloud applications.

Incident Management & Troubleshooting:
Serve as a Tier 2/Tier 3 escalation point to investigate authentication failures, resolve complex access disruptions, and perform Root Cause Analysis (RCA).

Automation & Integration:
Build automated provisioning workflows and configuration management scripts (using Python, Bash, or Ansible) to streamline identity life cycles and security patching.

Monitoring & Auditing:
Monitor system performance, track authentication telemetry via tools like Splunk, and ensure full compliance with internal security frameworks and audits.

Platform Operations:
Maintain, upgrade, and optimize our proprietary in-house MFA service and Linux Virtual Machines hosted on Red Hat Open Shift / Kubernetes.

Infrastructure as Code:
Maintain and write Helm charts, Open Shift templates, and CI/CD pipelines (Jenkins, Git Lab CI, or ArgoCD) for automated service delivery.

Bachelor’s degree or four or more years of work experience.

Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

IAM Expertise – Deep knowledge and understanding of Identity protocols like LDAP, SAML, FIDO, OAuth, and OpenID Connect. Working experience with products like DUO, Okta.

Automation & Scripting – Proficiency in developing automation tools using languages like python, bash, etc.

Directory Services – Practical experience of LDAP directory server implementations.

Linux Systems Administration:
Deep knowledge of Linux operating systems, networking fundamentals (TCP/IP, DNS, Load Balancing), and container security.

Operational Mindset:
Strong background in incident tracking, log management, documentation (Confluence), and participating in on-call support rotations.

Knowledge of Splunk. Ability to write splunk search language models, data models, and lookups for threat hunting.

CI/CD Tools:
Hands…