Dashboard Administrator

Job Title:

Dashboard Administrator Job Category:
Information Technology Time Type:
Full time Minimum Clearance Required to Start:
Secret Employee Type:
Regular Percentage of

Travel Required:

Up to 10%
Type of Travel:
Local*
*
* The Opportunity:

CACI is seeking a Journeyman Dashboard Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State.

This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

Prepare comprehensive Contract Status Reports and Weekly Activity Reports with integrated dashboard metrics, data visualizations, and key performance indicators (KPIs) supporting program management oversight

Develop interactive Trip Report dashboards documenting travel activities, site visit outcomes, costs and budget tracking, and lessons learned, providing comprehensive visibility into field operations

Implement Quality Management Plan dashboards tracking quality control metrics, audit results, continuous improvement indicators, and compliance standards adherence

Develop and maintain integrated operational dashboards delivering near-real-time visibility into enterprise environment health including system availability metrics, capacity utilization trends, and security posture indicators

Create comprehensive Quarterly Spend Plan dashboards with detailed financial projections tracking labor hours, costs by Contract Line Item Number (CLIN), and budget burn rates

Implement Data Center Management dashboards displaying Software-Defined Data Center (SDDC) resource allocation, cloud-based disaster recovery status, and infrastructure availability metrics

Configure Enterprise Operations Center dashboards displaying infrastructure system availability, critical incident status, and problem management metrics coordinating with DT ENMOCUsing Grafana, design enterprise monitoring dashboards integrating data from Oracle Enterprise Manager, Splunk, App Dynamics, Zabbix, and other monitoring platforms with automated alerting mechanisms

Develop Capacity Management dashboards implementing monitoring tools for trend analysis, forecasting, and capacity planning across IT infrastructure, applications, and storage systems

Create disaster recovery dashboards tracking 2N redundancy status, automated failover readiness, data replication health, and RTO/RPO compliance ensuring business continuity preparedness

Qualifications:

Required –Bachelor's degree + 4 years of experience in related fields, such as data visualization, business intelligence, dashboard development, data analytics, or IT operations reporting; equivalencies considered.

Active Secret Clearance Proven experience with Grafana dashboard development, data visualization tools, and creating executive-level reporting and analytics dashboards

Demonstrated proficiency with business intelligence and visualization platforms such as Tableau, Power BI, Splunk dashboards, Service Now Performance Analytics, or similar tools

Strong understanding of IT operations metrics including system availability, performance indicators, capacity metrics, and service level reporting

Experience integrating data from multiple sources and presenting complex technical data in accessible, visually compelling formats with Section 508 accessibility compliance Desired –Prior experience supporting federal agencies, especially…