Director of Loss and Commercial Reconstruction

Position: Director of Large Loss and Commercial Reconstruction
Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Health insurance
• Paid time off

Director of Large Loss and Commercial Reconstruction
About Us
Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises providing emergency services to repair and clean-up damage to residential, institutional, and commercial structures from fire, water, storm, mold, and other disasters. Paul Davis Restoration of Northern VA, founded in 2006, continues to experience rapid growth and expansion. We are looking for leaders to provide extraordinary care serving others in their time of need.

Paul Davis Restoration of Northern VA embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Purpose
The Director of Large Loss and Commercial Reconstruction is responsible for developing operational strategies, working closely with leadership to meet company objectives and will oversee all operations processes to ensure that consistent, efficient workflows are in place, yielding optimal productivity and performance. This role will provide support, mentoring, and continuous improvement feedback for the Large Loss and Commercial Teams, to include the Production Manager, Estimator, Project Manager, and Job Coordinator.

The position will efficiently and effectively oversee the teams as they move their jobs through the entire workflow process. Primary responsibility focus encompasses carrier compliance, limiting department financial risks, monitoring Paul Davis KPIs, and Large Loss and Commercial Team growth. The position will also be responsible for assisting with the training and development of new team members.

Responsibilities

• Successfully maintain and grow the Company’s gross margin on projects completed & target profitable new business with client development opportunities.
• Establish quantitative and qualitative metrics, guidelines, and standards by which estimating, and project management’s efficiency and effectiveness can be evaluated; identify opportunities for improvement.
• Review files weekly to improve estimating and project management results
• Develop and train Project Managers with limited experience
• Manage and maintain strong relationships with customers to resolve quality and timeliness issues.
• Oversee, coordinate, and execute Large Loss Residential (Over $50,000), complex, and commercial contracts and projects to ensure successful results
• Negotiate and execute change orders, work orders, subcontracts, and purchase orders.
• Manage and coordinate the recruitment, on-boarding, and management of subcontractors
• Work with the administrative team to collect payments on projects with outstanding issues
• Analyze data to look for trends and areas of concern, then work with the team to improve the delivery time and quality of work on projects in progress
• Provide outstanding leadership to team members, including opportunities for coaching and development, to maximize work output and work quality
• Project a positive image of the organization to employees, customers, industry, and community.
• Perform other related duties as assigned.

Required Skills

• Advanced Residential and Commercial construction knowledge.
• Solid understanding of practices, theories, and policies involved in business and finance.
• Ability to lead and develop others (manage a team of 5-10 employees).
• Solid knowledge of residential and commercial rebuild processes.
• Superior verbal and written communication and interpersonal skills.
• Consistently represent the values and culture of the company.
• Conduct self with uncompromising integrity and ethical standards.
• Excellent organizational skills and attention to detail.
• Superior managerial and diplomacy skills.
• Proficient with computers and construction software
• Excellent analytical, decision-making, and problem-solving skills.
• Experience with Xactimate or other similar estimating software is necessary.

Preferred but not required

• Bachelor's Degree in Business Administration, Finance, Construction Management or relevant field.
• Extensi…