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Assistant Director

Job in Ashburn, Loudoun County, Virginia, 22011, USA
Listing for: Code Ninjas Ashburn
Full Time position
Listed on 2026-07-23
Job specializations:
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 27552 - 46838 USD Yearly USD 27552.00 46838.00 YEAR
Job Description & How to Apply Below

At Code Ninjas, kids ages 5–14 learn to code by building video games in a fun, engaging environment. We are looking for an energetic, customer-focused Assistant Director who enjoys working with families, growing enrollments, and helping create an exceptional experience for every student.

This position is ideal for someone with a background in sales, education, customer service, or school administration who enjoys building relationships and working in a fast-paced environment.

Key Responsibilities
  • Convert leads into enrollments through phone calls, emails, and in-person tours.
  • Conduct center tours for prospective families.
  • Follow up with all inquiries promptly and consistently.
  • Meet monthly enrollment and retention goals.
  • Promote camps, special events, clubs, and additional programs.
  • Maintain accurate lead information within the CRM system.
Customer Service
  • Deliver an outstanding experience for students and parents.
  • Address parent questions and concerns professionally.
  • Build long-term relationships with families.
  • Ensure every family feels welcomed and valued.
  • Support student retention through proactive communication.
  • Schedule and coordinate Parent‑Sensei meetings.
  • Track student progress and ensure regular parent updates.
  • Work with Senseis to prepare for parent conferences.
  • Follow up with parents after meetings when needed.
  • Assist with student evaluations and progression planning.
Operations
  • Support daily center operations and opening/closing procedures.
  • Assist with class scheduling and staffing coordination.
  • Maintain student records and attendance.
  • Help organize camps, workshops, and community events.
  • Ensure the center remains clean, organized, and welcoming.
Community Outreach
  • Build relationships with local schools, PTOs, libraries, and community organizations.
  • Represent Code Ninjas at school events and community activities.
  • Help generate referrals and local partnerships.
Qualifications Preferred
  • Experience in sales, retail, customer service, education, or school administration.
  • Previous experience as a teacher, assistant teacher, tutor, or school staff member.
  • Strong communication and interpersonal skills.
  • Comfortable making outbound follow‑up calls.
  • Organized with excellent time management skills.
  • Ability to multitask in a fast‑paced environment.
  • Passion for working with children and families.
Bonus Qualifications
  • Experience meeting sales or enrollment goals.
  • Experience using CRM systems.
  • Experience in childcare, enrichment programs, or after‑school activities.
What We’re Looking For
  • Friendly and outgoing
  • Sales‑minded without being pushy
  • Organized and detail‑oriented
  • Passionate about helping children succeed
  • Self‑motivated and proactive
  • Professional and dependable
  • Comfortable speaking with parents every day
Compensation
  • Competitive hourly pay based on experience
  • Performance‑based enrollment incentives
  • Opportunities for advancement into Center Director or multi‑center leadership roles
  • Paid training
Ideal Candidate Backgrounds
  • Elementary or Middle School Teacher
  • School Administrator
  • Admissions Counselor
  • Customer Success Representative
  • Community Outreach Coordinator

This role is perfect for someone who enjoys building relationships with families, driving enrollments, supporting student success, and creating a positive learning environment for every Code Ninjas student.

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