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Director of AI-Driven Service Experience Enablement

Job in Ashburn, Loudoun County, Virginia, 22011, USA
Listing for: Visa
Full Time position
Listed on 2026-08-04
Job specializations:
  • Management
    Change Management, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 160100 - 271400 USD Yearly USD 160100.00 271400.00 YEAR
Job Description & How to Apply Below

Visa is seeking a Director, Service Experience Enablement to lead the transformation of the Service Experience organization into a scalable enablement-driven function across the Risk and Security Solutions portfolio. You will partner with Product, Technology, and regional leadership to drive alignment, readiness, and outcomes, including AI and automation initiatives.

The ideal candidate is a transformational leader who thrives in ambiguity, with a proven ability to translate strategy into

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